SHIPPING POLICY, LARGE VOLUME ORDERS AND INTERNATIONAL SHIPPING
FREE DOMESTIC SHIPPING IN THE USA!
For orders shipping to Hawaii and Alaska, our dry mixes are available on Amazon Prime which is the fastest and most affordable route. Shipping can be much faster for the East Coast as well through Amazon Prime. All other Amazon products besides our dry mixes are fulfilled by our warehouse in California.
We do not ship to Puerto Rico, Haiti or Mexico, but are happy to get your items to your international shipper for you.
We ship most domestic orders (12 bags or buckets or less) via FedEx. Delivery time is approximately 2 to 3 business days on the West Coast and approximately 6 to 8 business days for the East Coast. Tracking information is provided with shipments. Small packages like samples and colorants ship via USPS and typically take 1-3 days depending on location.
SHIPPING LARGE ORDERS in the USA
Please contact us for larger orders within the USA. Large orders can be as small as 6 bags or buckets, and may require shipping LTL on a pallet due to weight. Pallet maximums for various products are: 70 bags of Veneziano, 60 bags of Marmorino, 50 bags of Carrera, or 36-40 5-gallon buckets of pre-mixed material per pallet.
Please contact us for international orders. Pallet or container shipping is the most cost effective.
Returns may be made for store credit or refund within 30 days of purchase. No returns on tinted plaster, lime paint or wax unless there is an obvious color defect or other error on our behalf. Items purchased in damaged or non-functioning condition will be replaced with the same item or refunded. If your order is damaged by a shipper please submit pictures to firstname.lastname@example.org so that we can submit a claim on your behalf and get a replacement on the way.
Further information can be obtained by contacting Vasari Plaster at 805-667-8454 or by email at email@example.com.
Our shipping address is 115 North Olive Street, Ventura, CA 93001.
Our policy is to prepare and ship only orders that have been paid in full, and we appreciate it very much when our customers plan ahead.
VASARI PLASTER ACCEPTS THE FOLLOWING FORMS OF PAYMENT: All major credit cards, PayPal, check by email, Venmo, and wire transfer. Invoices sent directly from us may be paid by you directly online with a credit card.
SALES TAX Applicable sales tax will be charged on merchandise only on orders shipped within California.
Shipping time We generally processes orders within 48 hours, however under certain circumstances it may take up to one week for custom orders and color adjustments. Most orders leave the facility within five business days and depending on the method of shipping you choose, may take up to a week.